GENERAL TERMS AND CONDITIONS OF SALE
I. Identification of the seller
Company name: SAS L'Authentique SAS with a capital of 40 000 €
RCS Bergerac 830523734
Code APE 4722 Z
Intra-community VAT number: FR 17 830 523 734
Establishment address: 23 Avenue du pont de juillet 24500 EYMET
Phone : 05.53.73.12.18
II. Purpose of the general conditions of sale
Are subject to these general conditions all orders placed by individuals with the company L'Authentique on the site www.l-authentique-beyne.fr.
An individual is a natural person who uses the products for his personal needs or those of his relatives.
Professionals are requested to contact the sales department directly at 05.53.73.12.18 for rates adapted to their professions.
III. The products offered for sale
The characteristics of the products offered for sale are presented on the site. Photographs do not enter the contractual field.
The offers visible on the site are valid during their online presence and while stocks last. These stocks will be updated regularly. Orders placed on the www.l-authentique-beyne.fr site are valid exclusively for metropolitan France. Outside this perimeter, please contact the sales department at 05.53.73.12.18.
The prices indicated on our site for each of the products marketed are presented in Euro, all taxes included, excluding shipping costs. The company L'Authentique reserves the right to modify its prices at any time. However, the products ordered will be invoiced at the price in force at the time of registration of the order.
Shipping costs are charged extra. The amount of shipping costs is indicated before any validation of an order.
IV. Validation of your order
When you click on the "Validate" button after the order process, you declare that you accept it and all of these general conditions of sale fully and without reservation. By validating his order, the customer also declares to acknowledge that it is an order with obligation to pay.
The data recorded by www.l-authentique-beyne.fr constitutes proof of all transactions made by www.l-authentique-beyne.fr and its customers. The data recorded by the payment system constitutes proof of financial transactions.
V. Contribution to shipping and handling costs
Shipping in metropolitan France only. For Corsica, Overseas Territories and the rest of the world, consult us.
The flat-rate contribution varies according to the tranches of orders including VAT of dry products such as canned goods.
· From 15 € to 50 €: shipping costs 13 € TTC
· From 50 to 100 €: shipping costs 10 € TTC
· From 100 to 149 €: shipping costs 7 € TTC
· Free over 150 €: shipping costs are free.
VI. Terms of payment
The products are supplied at the rates in force appearing on the site when the order is registered.
Payment is made online using the secure payment system used by L'Authentique Beyne with a credit card bearing one of the initials CB, VISA and MASTERCARD. The order validated by the customer will only be considered effective by L'Authentique Beyne when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the customer will be notified by email.
In addition, L'Authentique Beyne reserves the right to refuse any order from a customer with whom there is a dispute.
In case of payment by check, the order will be processed upon receipt of the check, date taken into account of your order. Please make the cheque payable to L'Authentique Beyne and send it to the following address: L'Authentique Beyne, 23 Avenue du pont de juillet 24500 EYMET.
The delivery time will only begin to run after receipt of bank authorizations and effective cashing of checks.
L'Authentique Beyne undertakes to deliver the products ordered by the customer within 72 hours (counted working days) in France except in cases of force majeure (strikes, fires, floods, epidemics, and in general all factors external to the company).
The recipient must check the condition of his package in the presence of the delivery person, note and form his precise remarks on the transport voucher before initialing it and confirm his reservations by registered letter within 48 hours with the carrier with a copy to L'Authentique Beyne. The absence of a reservation extinguishes any claim.
If the customer wishes to benefit from two delivery locations, he must place two orders with the related shipping costs.
If all or part of the delivery addresses prove to be incorrect, the shipping costs requiring a reshipment by L'Authentique Beyne will be the sole responsibility of the customer.
VIII. Right of withdrawal
In accordance with the provisions of the Consumer Code, the consumer has a period of 14 clear days to exercise his right of withdrawal from the date of receipt of the product, without having to justify reasons or pay penalties.
Right of withdrawal:
You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.
To exercise the right of withdrawal, you must notify us:
· By mail: L'Authentique Beyne, 23 avenue du pont de juillet 24500 EYMET.
· By email: email@example.com
· By phone: 05.53.73.12.18 from Monday to Friday from 8:30 am to 12:30 pm and from 1:30 pm to 5 pm.
Your decision to withdraw from this contract by means of an unambiguous statement (e.g. registered letter or e-mail).
Please mention your customer reference and/or the reference of your order when contacting our customer service.
Effect of withdrawal:
In the event of your withdrawal from this contract, we will refund all payments received from you, no later than 14 days from the day on which we are informed of your decision to withdraw from this contract and proof of shipment of the goods.
You must return or return the property to L'Authentique Beyne without undue delay, no later than 14 days after your decision to withdraw from this contract.
This deadline is deemed "respected" if you return the property to us before the expiry of the 14-day period. We will not bear the costs of returning the property.
No returns or replacements will be accepted after expiry of the use-by date. Products must be returned unopened, in their original condition and packaging. Any incomplete, damaged or damaged return will not be accepted.
All the specialties of L'Authentique Beyne are prepared in our kitchens in Eymet. The products are controlled and selected for their quality and are subject to rigorous controls. The preservation of the intrinsic qualities of our products by nature alterable is subject to strict compliance with the conditions of conservation and storage mentioned on the labels. The optimum use-by dates must be respected by the customer or recipient.
In case of complaint, please contact our customer service by email: firstname.lastname@example.org, by phone at 05.53.73.12.18 or by mail.
Legal guarantee of conformity and guarantee of hidden defects.
· Consumer information: Regardless of the commercial guarantee possibly granted, the seller is liable for defects and conformation of the good subject to the contract under the conditions of Article L217-4 and following of the Consumer Code and defects of the thing sold under the conditions provided for in Articles 1641 and following of the Civil Code.
· Implementation of the legal guarantee of conformity:If you wish to implement the legal guarantee of conformity, you must contact the company L'Authentique Beyne whose contact details appear above.
When acting as a legal guarantee of conformity, the consumer:
- has a period of 2 years from the delivery of the property to act,
- may choose between the repair or replacement of the good, subject to the cost conditions provided for in Article L217-9 of the Consumer Code.
- Implementation of the guarantee against hidden defects: The consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.
XI. Protection of minors
In accordance with Article L3342-1 of the Public Health Code which stipulates that the sale of alcohol to minors under 18 years of age is prohibited, the buyer undertakes, by completing the order form, to be 18 years old on the date of the order while knowing that alcohol abuse is dangerous for health.
XII. Confidentiality of your personal data
Use of personal information:
In accordance with the law "Informatique et Libertés", the processing of personal information relating to users has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL).The user has (article 34 of the law 78-17 of 6 January 1978) a right of access, modification, rectification and deletion of data concerning him. To exercise this right, simply send us a request, indicating your full contact details (surname, first name, address, customer number):
- by mail: SAS L'Authentique, 23 Avenue du pont de juillet 24500 EYMET
- by email: email@example.com
In the sending by email, will be clearly specified in the subject of the message, which appears in the electronic mailbox, the identity, brand or commercial nature of these proposals. At the bottom of the message, you will also find the possibility by simple click to exercise your right of opposition to the sending of any new prospecting message by email.
XIII. Applicable law and jurisdiction
This contract and these general conditions of sale are subject to the application of French law. The contractual information and the products offered for sale comply with French legislation. The responsibility of L'Authentique Beyne can not be engaged in case of non-compliance with the regulations of a foreign country where the product would be delivered.
In the absence of an amicable agreement, you may refer the matter to the court for any dispute relating to the existence, interpretation, conclusion, execution or termination of the contract as well as all documents related to this contract.
The competent court will be that of the place of domicile of the defendant (Article 42 of the Code of Civil Procedure) or that of the place of actual delivery of the thing or the performance of the service (Article 46 of the Code of Civil Procedure).
XIV. Ownership of the site
The website and all rights relating thereto are the exclusive property of L'Authentique Beyne. Any reproduction, in whole or in part, of images, texts, files, logo or any other element forming an integral part of the site is subject to the authorization of L'Authentique Beyne.No hypertext link to the site may be set up without the express prior authorization of L'Authentique Beyne. If errors had occurred, in no case, the responsibility of L'Authentique Beyne would be engaged. The company L'Authentique Beyne offers users available and verified information but can not be held responsible for service interruption, errors, lack of availability of information and presence of viruses.
The service provider ensuring the direct and permanent storage of the site is the company ECWID.
XV. Telephone canvassing
In accordance with Law No. 2020-901 of 24 July 2020 amending the Consumer Code, the consumer may oppose telephone canvassing by registering on the website bloctel.gouv.fr